At Prarambh.life, owned and operated by Solh Wellness Pvt. Ltd., we value your commitment to our wellness courses and services. Please carefully review our refund policy before making a payment.
- Refund Policy
- Payments made for wellness courses and services offered on Prarambh.life are non-refundable under any circumstances.
- This includes cancellations, partial usage, or dissatisfaction with the course/service.
- Incase of refund will be Approved By Solh Wellness Pvt. Ltd refund will be Credited within 7 days.
- Clarifications Prior to Payment
- Users are encouraged to seek clarity on course details, terms, and conditions before making a payment.
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Exceptions
- Refunds will only be considered in case of errors in payment processing due to technical glitches or duplicate transactions.
- Dispute Resolution
- For concerns related to payment or service, users can contact our support team at:
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Email: info@solhapp.com,
Phone: (+91) - 966 721 5980
By making a payment on Prarambh.life, you agree to this no-refund policy.
Shipping Policy for Prarambh.life
At Prarambh.life, all deliverables related to our mental wellness courses are provided digitally. This policy outlines the terms for accessing and receiving services:
Delivery Method
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Digital Format:
- All materials, resources, and sessions for the 3-month and 6-month courses are delivered exclusively online through the platform.
- Our courses are available on the Solh Wellness mobile app only and all the materials are provided on the platform itself.
- Access details are provided after successful payment.
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Timely Access:
- Course materials are made available within 24 hours of enrollment. Live sessions are scheduled as per the course calendar.
No Physical Shipment
Since all services and materials are digital, there is no shipping of physical goods.
Technical Assistance
For access issues or technical support, contact:
Email: info@solhapp.com
Phone: (+91) - 966 721 5980